3 centres in north Nottinghamshire
Public sector outsourcing risk to private sector
Public sector benefitting from economies of scale
Until 2011, the three centres had been operated by independent organisations for a number of years, with varying success. The owners – Newark and Sherwood District Council, Mansfield District Council and Nottinghamshire County Council were joined by Bassetlaw District Council and the Homes and Communities Agency in a partnership to harness the combined benefits of the Centres for the benefit of the local businesses and the wider economy.
A Strategic Vision was established by the partners, which set out clearly their requirement from the new operator:
- Enhancing economic development
- Raising standards
- Delivering cost savings
- Maximising staff potential
- Communicating more effectively
- Protecting the environment
Previously Worksop Turbine was operated by the County Council, which in the current climate of reduced public funding, provided an unacceptable financial risk to the Authority should any losses have occurred. By outsourcing the management of all three centres to a single operator, not only were they able to benefit from enhanced expertise in managing Innovation Centres and improved business support provision, but they were able to achieve economies of scale improving financial performance.
Following a review of the three centres on commencement of the contract, an improvement plan was put in place, including a re-branding and refurbishment programme, the installation of high speed broadband, and a revitalised sales & marketing strategy. As a result, customer satisfaction rates have improved, occupancy and revenue are consistently strong, and the centres are amongst the best used and valued business spaces in the region
During 2013 and 2014 work at the three centres, which house 98 tenant businesses, has been instrumental in creating 19 new jobs, taking the total employment within and affiliated to the centres to an impressive 668 full time posts. During the same period innumerable jobs have been safeguarded both inside the centres and through the wider supply chain. Further, over 120 companies have benefitted from Oxford Innovation’s dedicated one to one business support programme since the start of the contract – supporting opportunities for individual growth.
For more information, please visits our centre websites: